Video Player is loading.
Current Time 0:00
Duration 0:00
Loaded: 0%
Stream Type LIVE
Remaining Time 0:00
 
1x
    • Chapters
    • descriptions off, selected
    • subtitles off, selected
      • Quality

      The Key to Enterprise Success With Autonomous Digital Humans

      , Leads Sales and GTM, UneeQ
      95% of executives say making technology more human will greatly increase opportunities across all sectors and industries, Accenture says. Enterprise brands have been the biggest innovators of this humanized AI approach, including digital humans. And these efforts have resulted in improved brand engagement, online conversion rates, and training outcomes. This has led enterprises to discover key success factors to launching digital humans that customers find approachable and enjoyable.

      In this session, Marco Chavira, VP at digital human company UneeQ, explains what these key factors are (and why they work) with practical examples from UneeQ’s work with clients such as Dell, L'Oréal, Mercedes-Benz, Qatar Airways, and Deutsche Telekom (parent company of T-Mobile). Marco will discuss the crucial importance of giving your digital human AI a personality, with realistic emotions and empathy; the accessibility-boosting nature of humanized interfaces; how to avoid both the uncanny valley and the ethical minefield of deploying customer-facing deep fakes; and the technical considerations needed to make real-time, always-on customer interactions possible.
      活动: Siggraph
      日期: July 2024
      级别: 商务 / 行政
      话题: Conversational AI
      行业: 媒体与娱乐
      语言: 英语
      所在地: