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      Costa Crociere's Digital Tour Expert Revolutionizing Customer Experiences With AI

      , Associate Partner, Infinity Reply
      , Head of 3D and Quantum Communities of Practice, Reply
      Imagine a cruise where your digital guide not only provides information but understands and responds to your emotions. Meet Futura, the Digital Tour Expert on Costa Smeralda, flagship of Costa Crociere's fleet, operating in the Mediterran Sea. Powered by a 3D Digital Human and generative AI, Futura revolutionizes travel by integrating seamlessly with on-board services. It offers personalized tourist information and excursion recommendations tailored to each traveler.

      Futura uses Reply’s affective computing module to understand user emotions and NVIDIA's Audio2Face for precise facial movements and lip-sync. This enhances communication and empathy, significantly improving the user experience. Discover how this innovative solution is reshaping the onboard experience for passengers on Costa Crociere ships, part of the Carnival Group.
      活动: Siggraph
      日期: July 2024
      话题: Conversational AI
      级别: 通用
      行业: Other
      语言: 英语
      所在地: