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Agentic AI at the Edge: Real-Time Sentiment Analysis for Engaging Customer Interaction
, Chief AI Architect, Enfuse
, CEO, Enfuse
, Chief Data Scientist, Eviden
Discover an AI agent that reimagines customer interactions, turning physical spaces into engaging and personalized experiences. Using on-device Vision Transformers (ViTs) on NVIDIA Jetson, this solution performs real-time sentiment analysis to gauge audience reactions while providing relevant product contents and ensuring rapid responsiveness. It processes sensitive data locally, sending only anonymized metadata to the cloud via Kafka streams, and employs hybrid cloud reinforcement learning and generative AI to tailor advertisement content dynamically. Leveraging NVIDIA DeepStream for real-time video analytics and a closed-loop feedback mechanism, the system continuously improves interactions with customers to maximize their experiences and improve business ROI. Important: Near capacity, highly suggest arriving early. Attendees are let in on a first-come, first-served basis.