The Future of Customer Service: How Speech AI is Changing the Game

Companies face a growing challenge to provide efficient and effective customer service to a large and diverse customer base. The high volume of calls in multiple languages, coupled with the need to meet regulatory compliance and ensure secure management of customer data and personal information, further complicates this task. Join a data science and AI technology expert to learn about implementing cutting-edge NVIDIA Riva speech AI technology solutions that are revolutionizing the industry, from engaging virtual assistants and digital avatars for improved outreach, claim management, ordering, and provisioning to speech-based fraud detection systems that can help mitigate risk.