How Lowe’s Leverages AI to Become an Agile Digital Retailer

Lowe’s has been at the forefront of leveraging AI in every aspect of their business. From generative AI (GenAI) to digital twins to computer vision, Lowe’s is using AI across their entire value chain to become a more agile digital retailer, optimize merchandising, reduce shrink, and deliver the best customer shopping experience. We'll highlight how Lowe’s has created digital twins of their stores, combined with planograms to optimize merchandising. It created an associate sales advisor using GenAI to ensure store associates deliver the best in-store customer shopping experience. And finally, using computer vision, Lowe’s is preventing shrink and speeding up the customer checkout experience.